Terms of Sale

WARNING: All parts are intended for off-road use only.  Racing is inherently dangerous and there are risks involved with performance modifications.  We try our best to anticipate the severe nature of racing and keep your safety in mind, but we cannot predict every circumstance.

Hancha holds no responsibility either implied or otherwise for mechanical, electrical, or other failures.  Items may be illegal in your state and is intended for racing vehicles which may not be used on public highways.  It is recommended that you consult your local laws before purchasing any products.  We are not responsible for the use of any of these parts on your vehicle.  Hancha is not responsible for any modifications made to a vehicle, or any damage resulting due to the installation of a product.

Privacy Policy: Hancha takes clientele information seriously.  Hancha does its best to ensure all transactions are safe and secure.  Therefore, all orders must be shipped to the billing address of the credit card, without exception.  If you require orders are to be shipped to an alternate address, you must make arrangements with your credit card company to get the address on file.  It may inconvenience you, but ultimately ensures your safety.  We do not share any of your information with third parties without your expressed written consent.

Payment Terms: Hancha reserves the right at any time to decline your order, without any prior notice to you.  Hancha may require additional verification or information before accepting any order.  Once you have placed an order, you enter a binding contract to purchase and Hancha has the right to process the order immediately.  Orders may not ship the same day as placement.  If you require expedited delivery, please contact us directly for immediate assistance.  All orders must be paid in full at the time of purchase unless Hancha contacts you otherwise.

Hancha accepts credit cards, Paypal, cashiers checks, money orders, and bank transfers with verified appropriate billing and shipping address.

International Orders: All International orders must be prepaid, with either, a U.S. Money Order, Certified Check, Bank Wire, or Paypal.  International orders cannot be paid for with a credit card.  The buyer is responsible for any tax or duty on the item.  Please contact us via email for all international Inquiries.

Conditions of USE: Use of this site and placement of order indicates your acceptance of these terms and conditions.

Warranty: All Hancha products come with a three (3) year warranty against manufacturer defects from the date of original purchase.  This covers against defects in material and workmanship quality.  Products that fail within this period will be repaired or replaced at Hancha’s discretion.  This includes some forms of motorsport use.   Improper use or installation, unauthorized repairs or damage from the result of an accident will warranty.

The product warranty is transferable within the original warranty period.  If the product is purchased used, Hancha must be notified, and product must be shipped to Hancha for inspection prior to installation, at the buyer’s expense, in order to retain the warranty.  Without prior inspection and approval, the warranty will become void.

In no event shall the warranty exceed the original purchase price of the warranted part nor shall Hancha be responsible for special, incidental or consequential damages or cost incurred due to the failure of this product. Warranty claims to Hancha must be shipped at the claimer’s expense and accompanied with dated proof of purchase.  Hancha disclaims any liability for consequential damages due to breach of any written or implied warranty on all products manufactured by Hancha.

This warranty only covers products manufactured by Hancha.  Parts included in an assembly that fail are covered under their respective manufacturer’s warranties.  Warranty returns will only be accepted by Hancha when accompanied by a valid Return Merchandise Authorization (RMA) number.  Products must be received within 30 days of the RMA issue date

For warranty issues, please contact us at sales@hanchagroup.com for further assistance.  Proof of purchase is required for all Hancha warranty claims.

Pricing Policy: Due to the nature of our selective manufacturing practices, pricing is subject to change without notice.  Price quotes are honored if they are in writing.  All verbal conversations regarding pricing should be taken as estimates at best.  Quotations are good for 30 days.


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